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Frequently Asked Questions

Phone Support

Phone

1-800-929-9439

We are working hard to offer Chike internationally but do not at this time. 

Orders over $49 are eligible for free shipping! Subscribe and save orders ALWAYS ship free! 

With our simple returns process, you can buy our protein coffee worry-free! 

We put our heart into all of our products and want to make sure that you love it too! If you are not satisfied with any product, for any reason, you may return it for a refund of the purchase price, store credit, or exchange for another product within 365 days!

Only products purchased through Chike can be returned or exchanged. Products purchased through other retailers must be returned in accordance with their respective returns and refund policy. If there appears to be fraud or abuse, we may not return your item(s). Now, go! Try it out. We think you’ll be pleased!

Orders over $49 are eligible for free shipping! Subscribe and save orders ALWAYS ship free! 

Orders under $49 have a flat-rate shipping over $49. You may choose to upgrade to 2-day shipping for $12.95. 

All orders completed before 2PM CST will be shipped out the same business day. You can expect to receive your product in 3-5 business days, and usually even sooner than that! Orders placed with 2-day shipping can be expected in 2 days.

All orders completed before 2PM CST will be shipped out the same day. You can expect to receive your product in 3-5 business days, and usually even sooner than that! 

Orders placed with 2-day shipping can be expected in 2 days.

Whey protein doesn't mix well with hot water, so we recommend drinking Chike cold over ice! If you would like it warm, mix it with cold water then slowly warm it up to your liking.

Unfortunately, we do not currently have a decaf High Protein Iced Coffee. However, our meal replacements do not have caffein! Our R&D team is always working on new products, so hopefully we can offer a decaf version in the future!

We always like to say that our customers should check with their doctor or healthcare professional to see if a product matches what you are needing! Our products are low carb and low calorie, while being high in protein!

Yes! Each serving of Chike includes 2 shots ofreal espresso coffee (150mg caffeine) and 20g of whey protein. We taste test each batch for consistency, and prioritize making every flavor ridiculously delicious.

Original Chike High Protein Iced Coffee is formulated with sucralose. It is lightly sweetened and super yummy! Chike Naturals are sweetened with Reb M, a natural, no-calorie sweetener, derived sustainably from sugar cane with a zero glycemic index. Get your iced latte fix without the sugar and calories. It is a delicious healthier alternative to drive-thru coffee! 

Initially, we’re launching our naturally sweetened line in our top three flavors: Caramel Macchiato, Caffè Mocha, and Vanilla Latte. They will have a slight difference in taste and sweetness. We are not trying to replace the existing line but trying to make the best version of our natural line!

Yes of course, you can! We offer a 100% money back guarantee on our products!

Reb M is a natural, no-calorie sweetener, derived sustainably from sugar cane with a zero glycemic index. Reb M is considered a natural sweetener whereas sucralose is considered an artificial sweetener.

Every ingredient in our current line is non-GMO except for sucralose, which is not in our natural line.

Due to the nature of natural ingredients, it is priced higher than our current line. We make every effort to create products and price competitively. We are vertically integrated and manufacture our product in house while using quality ingredients!

Since this line is naturally sweetened there is a slight increase in sugar per serving! It is still very low in sugar compared to other alternatives. Our natural line has 3g of sugar per serving and our original line has 1g of sugar per serving.

You can log in to your rewards account here: https://www.ilikechike.com/pages/rewards

If you are unsure if Chike fits your needs, we recommend speaking with your doctor first! 

Each serving has 20g protein and 1g of sugar.If you are unsure if Chike fits your needs, we recommend speaking with your doctor first! Our high protein iced coffee and meal replacements are used by many people due to their low calorie count and awesome nutritional values! 

We are located in Abilene, Texas. We’re proud to be one of Abilene’s largest private employers, and to have created a quality working environment and quality jobs right here at home.

We found early on in our company's history, that we needed to bring manufacturing in house in order to ensure the quality and consistency that we demanded in our products. All Chike products are made in our own facility, under our watchful eyes. We own and operate a cGMP certified, and a FDA inspected facility. Every batch is taste tested, and lab tested for purity and safety.

We'd love to hear from you. Just fill out our brand ambassador application and we will get right back to you. You don't need 3 million followers, but you do need to be a genuine, authentic person who cares about our brand as much as we do. 

We will definitely be restocking our Meal Replacement Shakes! Unfortunately it has been a supply chain issue, and we are hoping to have them back as soon as possible. Sign up for our waiting list on the product page and we will send out an email when they are back. https://www.ilikechike.com/products/meal-replacements

No, they are made with a clear whey protein. However, with less than 0.25g of lactose per full serving, those with lactose sensitivities may be able to tollerate our teas without any issues. 

Yes, they are made with a clear whey protein

Green Tea Lemonade and Peach Fusion!

Add 2 scoops to 15 ounces of water and shake for 20 seconds. Let it settle for 1 minute. Pour over ice and enjoy!

 

The caffeine comes from real green tea!

Due to the product having protein in it, the tea will be slightly cloudy after mixing! We use a clear whey protein, so it won't taste milky like traditional protein drinks. After shaking, we recommend letting the tea sit for 1-2 minutes so it can settle.

There are 14 servings in both products! The teas use a different type of protein, and so there is less per serving. 

 

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